The core of DPCA, our welfare department works tirelessly to ensure that your donations reach as many patients as possible. Split into Operations, Pharmaceuticals and Project Insaaniyat with each area helping patients with different needs.
We use your donations in compliance to Zakat regulations to ensure that your donations are used in the right place.
We receive donations in three categories: Zakat, Sadqah and General Funds. Your donations are then allocated to different areas depending on need for funds and the monthly budget.
The Operations Department conducts lab shifts and hospital evaluations to provide financial assistance to patients. During lab shifts, three members of the operations team visit the Dow Blood Lab, meet patients that require financial assistance at the DPCA counter, review their prescriptions, and assess how much the patient can afford. If the case meets the criteria and fits within the daily budget, a team member fills out an evaluation form, takes a CNIC photo, and a then goes to the billing counter to make the payment. The patient receives one receipt, while another is kept for DPCA records. Each shift typically helps 4 to 5 patients. To ensure transparency, every shift is properly documented, making sure that all funds and donations are used appropriately, and every penny is accounted for.
For hospital evaluations, a team member volunteers to assess patients who have reached out to DPCA for financial help. They locate the patient in the hospital and conduct a detailed evaluation by asking questions to verify the genuineness of the case. This evaluation is then shared with the team, who review the monthly hospital budget to determine if assistance can be provided. If the case is approved, a team member goes to the billing counter, pays the hospital bill, and ensures proper documentation. This structured process ensures that financial aid is allocated efficiently to those in genuine need.
The Pharmaceuticals Departments works in conjunction with the Operations Department to focus specifically on medicinal needs of patients. Occurring simultaneously with the lab shifts in the Dow Blood Lab, members of our team evaluate the patients that require financial assistance to determine what medicines they need according to prescriptions as well as if the case is genuine. Next, the patient evaluation form is filled and the member then takes the patient to the pharmaceutical counter to purchase and handover the medicines. The whole process is documented to ensure transparency and compliance with regulations.
The Project Insaaniyat department provides financial aid to patients with bills exceeding our allocated operations budget, these are usually patients admitted in the hospital under very unfortunate circumstances. We are referred cases by the operations department, or directly by doctors and hospital staff that recognize genuine cases from first hand exposure. Our team looks into each case diligently, assessing zakat eligibility and consulting with the healthcare team to check prognosis. Then we make an extensive social media post including all the relevant information in an anonymous format, to ensure transparency with potential donors. Finally we circulate our call for donations, trying to raise as much funds as we can to ease the patients’ burden.
To ensure zakat is provided to eligible patients, we follow a criteria set by Dow Welfare Committee Representatives. The criteria is as follows:
All patients referred to DPCA must be evaluated based on the following criteria: